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A Millennials Approach to Healthcare
03 Aug

Major retailers like Nike, Apple and Coca-Cola have all chosen to change the way they market to millennials and now healthcare providers are jumping on the band wagon as well.  This year Millennials overtook the Baby Boomers as the largest living generation, that’s a whopping 75.3 million people that will need a healthcare provider during their lifetime.  Similar to making a retail purchase, Millennials like to do their homework before choosing a healthcare provider.  But the Millennial approach

The Ever Changing World of Healthcare
27 Jul

I recently visited a Doctor’s office that for years had been independently owned and operated by a group of physicians. They were recently acquired by a very large hospital in Ohio. The changes were quite radical and it took quite a while for the staff to get acclimated with the new computer system and all of the new procedures that this hospital implemented. Of course this is to be expected when changes are made in protocol and systems that the staff had been used to and used for years prior. The same could be said with any changes that affect a job or a schedule that we are used to. 

Improving the Patient Experience
06 Jul

Due to the ever increasing pressure for healthcare facilities to improve their HCAHPS scores, the patient experience is becoming more and more like a stay in a hotel. Ranging from the basic patient comfort to the softer interior designs, hospitals are finding more creative ways to enhance a patient’s visit.

The Ever Rising Cost of Prescription Drugs
22 Jun

Last year, I did a post about Step Therapy, a program insurance companies implement when deciding what drugs they will cover.  They most likely will have you start with the oldest and cheapest drugs, before approving newer drugs.  But are the insurance companies really the bad guys? 

Telemed Services Expand Beyond the Common Cold
15 Jun

Many of us are fortunate enough to have access to telemed services where patients can get medical help over the phone.  These services are extremely convenient and help thousands of Americans. The patient simply calls a toll free number, explains their symptoms, and within a short time frame receives a callback from a U.S.-based doctor.  This is a quick and easy way to get medication for ear infections, sinus infections, skin conditions and other common ailments.

Top Healthcare Companies Where Millennials Want to Work
08 Jun

A recent survey of more than 18,000 students, between the ages of 15 and 29, revealed that healthcare companies are some of the most sought-after employers for the millennial generation. 

According to the 2015 study from the National Society of High School Scholars, roughly 40 percent of the respondents expect to work in medicine or health-related fields.

What are Long Term Healthcare Facilities Looking for in an apparel program
01 Jun

As I go door to door in search of new customers that I can assist in putting together a “Winning Apparel Program” I am finding that more and more Long Term Healthcare Facilities are mirroring the template of Non Acute Facilities to make an powerful impression to would be new additions to their facility.

Patient Loyalty can Reap Rewards
25 May

The loyalty rewards programs that are very popular among airline passengers and grocery stores customers could soon be coming to a doctor’s office near you!

TBT: Five-star hospitals?
19 May

In April 2015, the Center for Medicare and Medicaid Services (CMS) unveiled their new five-star quality rating on the Hospital Compare website which are based on the 11 publicly reported measures in the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey. The intention is to make understanding the data easier for healthcare consumers.

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