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Hospital/IDN

Improving the Patient Experience
06 Jul

Due to the ever increasing pressure for healthcare facilities to improve their HCAHPS scores, the patient experience is becoming more and more like a stay in a hotel. Ranging from the basic patient comfort to the softer interior designs, hospitals are finding more creative ways to enhance a patient’s visit.

Quality Uniforms: Are yours up to par?
30 Jun

Uniforms are a reflection of your brand and services, so garment quality is essential when creating a professional appearance. This is especially crucial in the healthcare industry where patients now operate as consumers that have endless options as to where they receive care. Uniforms are a means to help your brand stand out from the rest of the competition.

When selecting a uniform provider there are a few influential factors to take into consideration:

Top Healthcare Companies Where Millennials Want to Work
08 Jun

A recent survey of more than 18,000 students, between the ages of 15 and 29, revealed that healthcare companies are some of the most sought-after employers for the millennial generation. 

According to the 2015 study from the National Society of High School Scholars, roughly 40 percent of the respondents expect to work in medicine or health-related fields.

Patient Loyalty can Reap Rewards
25 May

The loyalty rewards programs that are very popular among airline passengers and grocery stores customers could soon be coming to a doctor’s office near you!

TBT: Five-star hospitals?
19 May

In April 2015, the Center for Medicare and Medicaid Services (CMS) unveiled their new five-star quality rating on the Hospital Compare website which are based on the 11 publicly reported measures in the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey. The intention is to make understanding the data easier for healthcare consumers.

Thank your favorite nurse during Nurses Week 2016!
11 May

There is no arguing nurses are a crucial part of the healthcare system and this week is dedicated to them.  This year National Nurses Week is May 5-12, a week to celebrate, honor and thank the special nurses in our lives.

Hospitals and doctor offices often spend the week hosting breakfasts and lunches in their nurse’s honor and gifting their employees with chachkies and trinkets like mugs, key chains, pens and tote bags.

Consumers Place High Value on Uniforms
04 May

When I visit my doctor each year, I am always impressed with her appearance. Not only does she wear stylish clothes, her lab coat always looks impeccable. It is reassuring that my doctor always looks clean and professional, despite seeing many patients each day and a busy surgery schedule.

Environmental Services Role in Preventing Infection
27 Apr

When you think of how many departments there are in a single hospital it’s easy to see how having a successful Infectious control program can be a difficult one to maintain. Each department has to work as a single unit to make sure the success is something that is ongoing and part of their day to day obligations.

Two of the biggest factors in the success of such a program are Communication and Collaboration. It starts from the top and goes all the way down.

TBT: Quality Uniforms: Are yours up to par?
21 Apr

Uniforms are a reflection of your brand and services, so garment quality is essential when creating a professional appearance. This is especially crucial in the healthcare industry where patients now operate as consumers that have endless options as to where they receive care. Uniforms are a means to help your brand stand out from the rest of the competition.

When selecting a uniform provider there are a few influential factors to take into consideration:

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I received a call from one of our salesmen the other day.  He asked, “Do we make any ugly scrubs for any of our customers?”

“Say again.”

I’ve been working in the customer service department for over 14 years, and it seems like there isn’t a day that goes by where I don’t learn something new.

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