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Hospital/IDN

Lab Coats by Fashion Seal Healthcare
02 Sep

If you were to describe what the average doctor looked like, you would say someone wearing a white coat with possibly a stethoscope around their neck or an Rx pad in their pocket. To most people, the white lab coat is a timeless garment that identifies a doctor immediately. Although this coat is used almost universally to identify a doctor, not many people know where the concept came from.

26 Aug

It is no surprise hospitals are placing a stronger emphasis on gauging the satisfaction level of their patients.  With Medicare reimbursements tied to HCAHPS scores, it makes sense in this consumer-driven market.

With the emergence of online reviews and patients demanding and expecting their hospital stay to mimic the service of a five-star hotel, hospitals needs to be prepared to meet those expectations

Enter now: Nominate your Everyday Hero!
10 Aug

Due to the overwhelming number of responses received, the submission deadline has been extended to Friday, September 25.

AHRMM15 is almost here – Are you ready?
06 Aug

The Association for Healthcare Resource & Materials Management’s (AHRMM) Annual Conference & Exhibition offers more than 60 learning labs, panels, and roundtable discussions examining key ideas and best practices for the healthcare supply chain field, with an emphasis on advancing strategic engagement.

Key Strategies: Improving the patient experience while trimming costs
29 Jul

The transformation to value-based care for healthcare systems has been underway for quite a few years now, hence the heavy focus on the improving the patient experience as it can have a major effect on a hospital’s bottom line. We’ve seen healthcare executives propose and implement a variety of patient-centered strategies from adding services, redesigning facilities and training their staff to be more compassionate. With there being endless approaches, how can healthcare systems hone in on a select few that would truly improve the patient experience while not ramping up their costs?

TBT: Patient experience & satisfaction - Have you got it covered?
23 Jul

In healthcare today the “golden ring” is high ratings in patient satisfaction. Hospital patient satisfaction scores - once a well-guarded statistic – is now publicly transparent through the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey. Patient Satisfaction could also be considered an economic necessity for most hospitals in the U.S. Health system – high marks in HCAHPS scores equals higher levels of Medicaid/Medicare reimbursements (and vice versa). So bottom-line, leadership is paying attention and has been for a number of years.

Destination Medical Center Image - Rochester, MN
17 Jun

As hospitals continue to be swallowed up by the big healthcare systems, they need to be creative in differentiating themselves from the crowd.  Destination Medical Center (DMC) just might be the next big trend to do just that.

10 Jun

The last time you were in a hospital or a clinic, whether it be for an overnight procedure, same day procedure or just simple blood work, did you notice the curtain in your room? Was it clean? Or better yet, when was the last time it was cleaned and disinfected? How many different sets of hands have tugged and pulled on that curtain?  Have you ever thought about those little germs being transferred from curtain to curtain?

Compassionate care & the patient experience
27 May

Providing an exceptional Patient Experience is more important now than ever as it can lead to higher scores on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey.

You wear & wash your scrubs where?
18 May

As it seems a new super bug is born every day, the subject of wearing and laundering scrubs outside of healthcare facilities continues to be a trending discussion now more than ever. Healthcare professionals on average work a 10 to 12 hour shift, so for some the thought of having to change into street clothes on their way out of work is just inconvenient.

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