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Hospital/IDN

AHRMM15 is almost here – Are you ready?
06 Aug

The Association for Healthcare Resource & Materials Management’s (AHRMM) Annual Conference & Exhibition offers more than 60 learning labs, panels, and roundtable discussions examining key ideas and best practices for the healthcare supply chain field, with an emphasis on advancing strategic engagement.

Key Strategies: Improving the patient experience while trimming costs
29 Jul

The transformation to value-based care for healthcare systems has been underway for quite a few years now, hence the heavy focus on the improving the patient experience as it can have a major effect on a hospital’s bottom line. We’ve seen healthcare executives propose and implement a variety of patient-centered strategies from adding services, redesigning facilities and training their staff to be more compassionate. With there being endless approaches, how can healthcare systems hone in on a select few that would truly improve the patient experience while not ramping up their costs?

TBT: Patient experience & satisfaction - Have you got it covered?
23 Jul

In healthcare today the “golden ring” is high ratings in patient satisfaction. Hospital patient satisfaction scores - once a well-guarded statistic – is now publicly transparent through the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey. Patient Satisfaction could also be considered an economic necessity for most hospitals in the U.S. Health system – high marks in HCAHPS scores equals higher levels of Medicaid/Medicare reimbursements (and vice versa). So bottom-line, leadership is paying attention and has been for a number of years.

Destination Medical Center Image - Rochester, MN
17 Jun

As hospitals continue to be swallowed up by the big healthcare systems, they need to be creative in differentiating themselves from the crowd.  Destination Medical Center (DMC) just might be the next big trend to do just that.

10 Jun

The last time you were in a hospital or a clinic, whether it be for an overnight procedure, same day procedure or just simple blood work, did you notice the curtain in your room? Was it clean? Or better yet, when was the last time it was cleaned and disinfected? How many different sets of hands have tugged and pulled on that curtain?  Have you ever thought about those little germs being transferred from curtain to curtain?

Compassionate care & the patient experience
27 May

Providing an exceptional Patient Experience is more important now than ever as it can lead to higher scores on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey.

You wear & wash your scrubs where?
18 May

As it seems a new super bug is born every day, the subject of wearing and laundering scrubs outside of healthcare facilities continues to be a trending discussion now more than ever. Healthcare professionals on average work a 10 to 12 hour shift, so for some the thought of having to change into street clothes on their way out of work is just inconvenient.

CMS five-star hospital ratings
11 May

In April 2015, the Center for Medicare and Medicaid Services (CMS) unveiled their new five-star quality rating on the Hospital Compare website which are based on the 11 publicly reported measures in the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey. The intention is to make understanding the data easier for healthcare consumers.

National Hospital Week 2015
06 May

National Hospital Week celebrates hospitals and the employees who support the health of their communities through dedication and compassionate care.

Celebrate National Nurses Week!
04 May

You don’t have to be a nurse to know that it is a hard career. Just observing nursing professionals in action, you know that they spend an average of 12 hours on their feet daily, deal with a range of personalities and emotions of patients and their families, and at times make life-and-death decisions for patients.

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