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Long Term Care

Quality Uniforms: Are yours up to par?
30 Jun

Uniforms are a reflection of your brand and services, so garment quality is essential when creating a professional appearance. This is especially crucial in the healthcare industry where patients now operate as consumers that have endless options as to where they receive care. Uniforms are a means to help your brand stand out from the rest of the competition.

When selecting a uniform provider there are a few influential factors to take into consideration:

The Ever Rising Cost of Prescription Drugs
22 Jun

Last year, I did a post about Step Therapy, a program insurance companies implement when deciding what drugs they will cover.  They most likely will have you start with the oldest and cheapest drugs, before approving newer drugs.  But are the insurance companies really the bad guys? 

What are Long Term Healthcare Facilities Looking for in an apparel program
01 Jun

As I go door to door in search of new customers that I can assist in putting together a “Winning Apparel Program” I am finding that more and more Long Term Healthcare Facilities are mirroring the template of Non Acute Facilities to make an powerful impression to would be new additions to their facility.

Thank your favorite nurse during Nurses Week 2016!
11 May

There is no arguing nurses are a crucial part of the healthcare system and this week is dedicated to them.  This year National Nurses Week is May 5-12, a week to celebrate, honor and thank the special nurses in our lives.

Hospitals and doctor offices often spend the week hosting breakfasts and lunches in their nurse’s honor and gifting their employees with chachkies and trinkets like mugs, key chains, pens and tote bags.

Consumers Place High Value on Uniforms
04 May

When I visit my doctor each year, I am always impressed with her appearance. Not only does she wear stylish clothes, her lab coat always looks impeccable. It is reassuring that my doctor always looks clean and professional, despite seeing many patients each day and a busy surgery schedule.

TBT: Quality Uniforms: Are yours up to par?
21 Apr

Uniforms are a reflection of your brand and services, so garment quality is essential when creating a professional appearance. This is especially crucial in the healthcare industry where patients now operate as consumers that have endless options as to where they receive care. Uniforms are a means to help your brand stand out from the rest of the competition.

When selecting a uniform provider there are a few influential factors to take into consideration:

TBT: Patient satisfaction vs. patient experience
24 Mar

Most might read the title of this blog post and think, “What’s the difference?!” While some organizations might use the terms patient satisfaction and patient experience interchangeably, they do represent two completely different ideas.

Patient’s Wish List
16 Mar

Most of us do not realize the challenges faced by patients who are admitted into a hospital.  Many times basic things we take for granted can be taken away from the patient due to specific rules created by the facility. This can range from simple things such as choosing when to go to bed, when to get up and having complete privacy when performing daily activities. 

Nurses Rank Highest in Ethics and Honesty
02 Mar

I am sure most people would not be surprised to learn that nurses ranked as the most honest and ethical profession for the 14th straight year. In fact, nurses rank 17 percentage points higher above any other profession, according to the most recent Gallup poll.

Specialty Hospitals - They put the “Hospitality” into the word “Hospital”
24 Feb

It’s pretty simple folks. If someone were to ask you “what types of facilities do you think score the highest in Patient Satisfaction Scores?” what would your answer be? If you answered Specialty Hospitals then you would be Correct!

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Think back to your most recent visit to a hospital or doctor’s office. Did the nurse who took your pulse and blood pressure wash her hands before touching you?  How often are his or her scrubs laundered and sanitized?

I received a call from one of our salesmen the other day.  He asked, “Do we make any ugly scrubs for any of our customers?”

“Say again.”

I’ve been working in the customer service department for over 14 years, and it seems like there isn’t a day that goes by where I don’t learn something new.

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