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Long Term Care

TBT: Patient experience & satisfaction - Have you got it covered?
23 Jul

In healthcare today the “golden ring” is high ratings in patient satisfaction. Hospital patient satisfaction scores - once a well-guarded statistic – is now publicly transparent through the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey. Patient Satisfaction could also be considered an economic necessity for most hospitals in the U.S. Health system – high marks in HCAHPS scores equals higher levels of Medicaid/Medicare reimbursements (and vice versa). So bottom-line, leadership is paying attention and has been for a number of years.

10 Jun

The last time you were in a hospital or a clinic, whether it be for an overnight procedure, same day procedure or just simple blood work, did you notice the curtain in your room? Was it clean? Or better yet, when was the last time it was cleaned and disinfected? How many different sets of hands have tugged and pulled on that curtain?  Have you ever thought about those little germs being transferred from curtain to curtain?

Compassionate care & the patient experience
27 May

Providing an exceptional Patient Experience is more important now than ever as it can lead to higher scores on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey.

You wear & wash your scrubs where?
18 May

As it seems a new super bug is born every day, the subject of wearing and laundering scrubs outside of healthcare facilities continues to be a trending discussion now more than ever. Healthcare professionals on average work a 10 to 12 hour shift, so for some the thought of having to change into street clothes on their way out of work is just inconvenient.

National Hospital Week 2015
06 May

National Hospital Week celebrates hospitals and the employees who support the health of their communities through dedication and compassionate care.

Celebrate National Nurses Week!
04 May

You don’t have to be a nurse to know that it is a hard career. Just observing nursing professionals in action, you know that they spend an average of 12 hours on their feet daily, deal with a range of personalities and emotions of patients and their families, and at times make life-and-death decisions for patients.

Are scrubs trending outside of healthcare facilities?
29 Apr

Why do healthcare professionals wear scrubs? Healthcare professionals wear special apparel, like scrubs or lab coats, so they are distinguished from other people and patients in a medical facility. I know, pretty obvious; however, what about those in scrubs that aren’t healthcare professionals?

Engaged Employee in a Lab Coat by Fashion Seal Healthcare
22 Apr

Despite advances in medical technology, healthcare is still a people-intensive business and improving Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) scores requires an investment in human capital—specifically, on employee engagement. Employee engagement is the emotional commitment employees have to the company and its goals.

Examples of an engaged employee are endless, here are a few:

The NEW www.FashionSealHealthcare.com
20 Apr

The NEW www.FashionSealHealthcare.com has officially launched! Built specifically with uniform decision makers and end-users in mind, our new website offers an interactive experience and user-friendly navigation.

Along with a fresh, cutting-edge look, the NEW Fashion Seal Healthcare® website is packed full of valued-added features and tools to help you:

Beryl Institute Patient Experience 2015 Conference Logo
15 Apr

I was fortunate to be among the 800 attendees at the Beryl Institute’s 2015 Patient Experience Conference in Dallas.  It was inspiring to hear first-hand accounts of many dedicated and passionate people who are making a difference in the lives of their patients.

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Think back to your most recent visit to a hospital or doctor’s office. Did the nurse who took your pulse and blood pressure wash her hands before touching you?  How often are his or her scrubs laundered and sanitized?

I received a call from one of our salesmen the other day.  He asked, “Do we make any ugly scrubs for any of our customers?”

“Say again.”

I’ve been working in the customer service department for over 14 years, and it seems like there isn’t a day that goes by where I don’t learn something new.

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