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assisted living

Will Assisted Living Pass its Torch to the Next Generation?
07 Sep

            Entering an assisted living facility brings back a multitude of memories about living in a college dorm. The residents here, mostly elderly, have a dining hall and a lobby with a piano, yet the entire facility seems void of any human presence. As I leave the elevator and start towards a former neighbor’s room, I come across doors with decorations, the first sign of some personal effects.

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Think back to your most recent visit to a hospital or doctor’s office. Did the nurse who took your pulse and blood pressure wash her hands before touching you?  How often are his or her scrubs laundered and sanitized?

I received a call from one of our salesmen the other day.  He asked, “Do we make any ugly scrubs for any of our customers?”

“Say again.”

I’ve been working in the customer service department for over 14 years, and it seems like there isn’t a day that goes by where I don’t learn something new.