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The Ever Rising Cost of Prescription Drugs
22 Jun

Last year, I did a post about Step Therapy, a program insurance companies implement when deciding what drugs they will cover.  They most likely will have you start with the oldest and cheapest drugs, before approving newer drugs.  But are the insurance companies really the bad guys? 

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Think back to your most recent visit to a hospital or doctor’s office. Did the nurse who took your pulse and blood pressure wash her hands before touching you?  How often are his or her scrubs laundered and sanitized?

I received a call from one of our salesmen the other day.  He asked, “Do we make any ugly scrubs for any of our customers?”

“Say again.”

I’ve been working in the customer service department for over 14 years, and it seems like there isn’t a day that goes by where I don’t learn something new.