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Consumers Place High Value on Uniforms
04 May

When I visit my doctor each year, I am always impressed with her appearance. Not only does she wear stylish clothes, her lab coat always looks impeccable. It is reassuring that my doctor always looks clean and professional, despite seeing many patients each day and a busy surgery schedule.

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Think back to your most recent visit to a hospital or doctor’s office. Did the nurse who took your pulse and blood pressure wash her hands before touching you?  How often are his or her scrubs laundered and sanitized?

I received a call from one of our salesmen the other day.  He asked, “Do we make any ugly scrubs for any of our customers?”

“Say again.”

I’ve been working in the customer service department for over 14 years, and it seems like there isn’t a day that goes by where I don’t learn something new.