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Contingency Plan

What sort of contingency plan should a laundry have in place?
08 Jul

Last week while doing some belated spring cleaning, I had a bunch of stuff to take to the local recycling center. When I hopped into my son’s jeep that has been sitting idle on the street the last few months, the car would not start.  I immediately needed to resort to my contingency or back-up plan, a spare car battery we had in our garage. Upon replacing the battery, I loaded the jeep and off I went.

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Think back to your most recent visit to a hospital or doctor’s office. Did the nurse who took your pulse and blood pressure wash her hands before touching you?  How often are his or her scrubs laundered and sanitized?

I received a call from one of our salesmen the other day.  He asked, “Do we make any ugly scrubs for any of our customers?”

“Say again.”

I’ve been working in the customer service department for over 14 years, and it seems like there isn’t a day that goes by where I don’t learn something new.