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Contingency Plans

23 Sep

When I first entered the laundry business years ago, one of the first and probably most important lessons I learned from my father-in-law Max Stettner at Penn Linen & Uniform Service, was to have a contingency plan in place. Unfortunately not owning a crystal ball, we do not have the luxury of knowing in advance when a natural disaster might strike or worse yet when our machinery may break down. A contingency plan is the key to successful operations as it will ensure you can still deliver your products in a timely manner even when things take a turn for the worst.

Does your current supplier have a proven Plan B?
13 Apr

Recently I was preparing to travel to Florida for a VIBM (“very important” business meeting) when all of a sudden a huge snow storm hit Pennsylvania, resulting in the cancellation of all flights. Upon learning my original flight was cancelled due to the pending major Nor’easter, I normally would go into panic mode, but fortunately for me I had a Plan B – a relationship with a trusted travel agent.

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