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Patient Experience

Navy Scrubs by Fashion Seal Healthcare
15 Aug

Several months ago while my son was preparing dinner for our family, he cut his finger pretty bad which required a trip to our local emergency room for stitches.  Instead of going to the emergency room at Lehigh Valley Medical Center, we opted to go to Westfield Hospital as it was closer and we knew we would be seen quicker than at the regional hospital.      

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Think back to your most recent visit to a hospital or doctor’s office. Did the nurse who took your pulse and blood pressure wash her hands before touching you?  How often are his or her scrubs laundered and sanitized?

I received a call from one of our salesmen the other day.  He asked, “Do we make any ugly scrubs for any of our customers?”

“Say again.”

I’ve been working in the customer service department for over 14 years, and it seems like there isn’t a day that goes by where I don’t learn something new.

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