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08 Oct

To wear or not to wear scrubs - That is the question

Apparel by Fashion Seal Healthcare®

One of the many advantages of a uniform program is employee role identification.  Many times, a visit to a healthcare facility is accompanied by nerves, anxiety, worry or downright fear, not only for the patient, but also the family members.  By incorporating a uniform program that is color-coded by role, patients have a visual cue of who is a caregiver, who is part of environmental services and who is simply delivering their lunch.  This cuts down on frustration, one emotion of anxiety and worry.  

With a color-coded uniform apparel program, you can immediately recognize by the color of the garment who does what and trust that the nice gentleman coming into your room from environmental services won’t be able to bring you lunch, no matter how hungry you are, and the woman coming in to deliver your lab results won’t be bringing you clean bedding – even if the last person who changed the sheets had glasses just like she does!    
 
In some hospitals, clinics or medical groups, the non-clinical front desk staff also wears scrubs.  I’ve seen first-hand how this identity confusion can frustrate the patient who isn’t getting the medical information they need from a person they perceive to be a caregiver based on their attire (or other service need met), and how distracting it can be for the non-clinical front-desk person.  Each time a patient must be redirected, it takes the employee away from their core duties.
 
Establishing a uniform program where non-clinical staff wears coordinating button-down shirts or knit polo shirts with a logo vs. scrubs is one way to create a unified look and still distinguish between clinical and non-clinical roles.
       
Should non-clinical staff wear scrubs? Blog readers, what do you think? 

 

Viv Smith was the Director of Marketing at Fashion Seal Healthcare®. Viv has more than 10 years of experience in digital and interactive marketing.

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